Please wait
Last Updated: January 8, 2026
At NextPrepBD, we strive to provide high-quality educational resources. However, we understand that there may be exceptional circumstances. This policy outlines the conditions under which you may be eligible for a refund for our paid services (e.g., Premium Courses, Paid eBooks).
Please read this policy carefully before making any purchase. By purchasing a product, you agree to these terms.
You may request a refund within 48 hours of your purchase if one of the following conditions applies:
The file/course is corrupted, or you are unable to access the content due to a technical error on our end that we cannot resolve.
You were charged for a product different from the one you intended to purchase due to a system glitch.
Refunds will NOT be granted in the following situations:
* Our team will review your request and respond within 24-48 hours. If approved, the refund will be processed to your original payment method (e.g., bKash, Nagad) within 5-7 business days.
If you have questions about a specific charge, please contact us before filing a dispute.
Contact Billing Support